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Dealer won't mount my tire

21K views 93 replies 53 participants last post by  sonoffatboy  
#1 ·
Bought a New Harley tire online. None of my local Harley dealers will mount this Harley tire on my Harley rim. Where can I get it mounted?
 
#3 ·
Pikeslayer said:
Bought a New Harley tire online. None of my local Harley dealers will mount this Harley tire on my Harley rim. Where can I get it mounted?
You should have told them that the tire came from them and you received it as a gift.
 
#5 ·
The Honda dealer in my town said they would do it. Dropped it off on my lunch hour. {salute(
 
#6 ·
Pikeslayer said:
The Honda dealer in my town said they would do it. Dropped it off on my lunch hour. {salute(
Isn't it amazing how many H-D dealers will piss away labor business that a Honda dealer gladly takes? I had my local Yamaha/Suzi dealer (they do my annual state inspection) say they'd love to do minor things like tire mounting or fluid changes, are familiar with H-D bikes and have the service manuals.
 
#82 ·
I guess it depends on where you live. The Honda dealership in Somerset Kentucky (back in 2003) REFUSED to mount my new Dunlops (bought online at a HUGE discount) on my FXSTC. I took it to an indy V-Twin shop that was more than happy to mount them and was very reasonable.
 
#8 ·
that is so damn true.. the other day I had a flat at work in Long Islsand city and the HD dealer is about 1/4 mile away. they wouldnt change it, had to schedule for monday. I live 70 miles away and told them to stick it, found an Indy about 7 blocks away and he had me wrapped up in about 45 minutes. Real nice guy and he made a repeat customer out of me...





just sayin...
 
#10 ·
Tubless tire ? Mount it yourself. Tubed, most any tire shop, automotive repair shop or motorcycle dealer can and will mount them. Thurday the local auto repair shop removed my tire from my laced wheel. Friday night I mounted the tire on a new cast rim and Saturday morning I had a tire auto repair shop set the bead since I don't have an air tank large enough. Total cost $0.00, few handshakes and a big thank you.
 
#12 ·
Jonas said:
Is the dealer in Piqua?
Yeah, Gover HD in Piqua refused. F&S in Dayton also refused.
 
#13 ·
Now Honda won't do it

Guy just called me. Since the tire isn't the stock size, (I'm putting on the one that comes in the wide tire kit) they won't mount it.
 
#14 ·
Try Competition Accessories over in Springfield,Oh
 
#15 ·
Pikeslayer said:
Guy just called me. Since the tire isn't the stock size, (I'm putting on the one that comes in the wide tire kit) they won't mount it.
What a bunch of BS. Look for an Independent shop - not a dealership. I have one here in my area that will mount and balance for $25 a wheel. Don't even need an appointment - just walk in and they will put other major jobs on hold for basic tire mounts. I guess the dealerships have so much work they can afford to turn down work. Of course they are not looking at the customer relation aspect of their decision.
 
#19 ·
My local dealer is the same way , only mouns tires bought through them.

Oddly they don't exclude any other parts like that , they gladly installed Andrews Cams / S&S gear drives, Cometic gaskets , Dyna Ignition etc....

They said it was a liability issue
 
#20 ·
nidan said:
My local dealer is the same way , only mouns tires bought through them.

Oddly they don't exclude any other parts like that , they gladly installed Andrews Cams / S&S gear drives, Cometic gaskets , Dyna Ignition etc....

They said it was a liability issue
While I'm not a lawyer, I think that's an excuse to get you to buy overpriced tires from them. Anybody can sue anybody else for anything....that's a given. But....if the installer simply notes on the work order/invoice that the tire installed is the customer's, then I don't see any liability other than for the mounting process which would be the same if the tire was bought from the installing dealer.
 
#24 ·
deuce04 said:
$75.00 to mount a tire is not "chump change" :xhere:
it is when mechanic gets 35 bucks of the 75 and the dealer loses 35 percent mark up on the tire , and also ties up his 6500 dollar machine for an hour on an internet bought tire that he can make 3 times the money on from the next guy in line ,,, trust me ,,NO shop likes to see someone walk up with their own parts ,, the parts money is a huge part of the profit in any service department/indy shop
 
#25 ·
MegaGlide said:
I'm sensing that there may be more to the story, maybe?
How wide is the tire on there now, and how wide is the tire you want mounted?
Your senses are wrong.:spank: All I am trying to do is install the tire that Harley sells in their "Wide Tire Kit." The kit includes the tire and two brackets that shield the turn signal wires in-case the tire wants to rub them. The kit is $266 + tax. I found a brand new tire for $100 no tax from a another dealer.

The stock tire is a 160, wide tire kit tire is a 180.

Bottom line, the MOCO recommends this tire.
 
#26 ·
woodwalkertc88 said:
it is when mechanic gets 35 bucks of the 75 and the dealer loses 35 percent mark up on the tire , and also ties up his 6500 dollar machine for an hour on an internet bought tire that he can make 3 times the money on from the next guy in line ,,, trust me ,,NO shop likes to see someone walk up with their own parts ,, the parts money is a huge part of the profit in any service department/indy shop
Then they are poor businessmen. It's pretty simple. If it is not profitable to install someone else's parts, then adjust your prices so that it is. Let the market decide if it is still worth it to buy parts elsewhere. In this situation there are only two outcomes:

1) Price is too high, so nobody wants you to install their parts, same outcome as refusing work, but you don't actually have to refuse it. This very common for construction contractors in the summer when they are busy. They start bidding jobs higher, not refusing them.

2) Price isn't too high, people want you to install their parts, you make money.

And another thing, I'm no salesman, but when you have a showroom full of $20,000+ bikes you might want to have some people in there looking at them. Where do you think I'm going to buy next bike? They guy that mounts my tires, or the guy that refuses?