I JUST FINISH INSTALLING MY NEW( LEGEND AIR) SUSPENSION AIR RIDE ON A 2002 FAT-BOY
WHEN I ORDER MY SUSPENSION THEY ASK ME IF I WANTED THE DOUBLE GAGE MOUNT KIT FOR THE PRESSURE GAGE FOR A EXTRA $200.00 US SO I ASK THEM IF IT CAME WITH ALL THE HARDWARE NEED IT TO INSTALL IT (HOSE,INSTRUCTIONS,ADAPTERS,ETC) OH..
YES SR, IT COMES WITH EVERYTHING YOU NEED TO INSTALL IT, SO I GOT IT!
THE SUSPENSION CAME WITH A GREAT INSTRUCTION MANUAL AND I WAS ABLE TO INSTALL IT IN ABOUT 3 HOURS THE PRESSURE GAGE CAME WITH NO INSTRUCTIONS MANUAL NO FITTINGS NO NOTHING ONLY A HOSE THAT WAS TO SMALL TO BE CONNECTED TO THE PRESSURE BULB IN THE FRONT RIGHT SIDE OF THE ENGINE SO I DECIDED TO CALL THEM AND ASK THEM.... I WAS ON THE LINE FOR MORE THAN 20 MINUTES TALKING TO THE EVERYONE IN THE SHOP
NO ONE COULD TELL WHERE IT WAS SUPPOSED TO FIX AND WHAT HAPPENED TO THE FITTINGS SO THEY ASK ME TO CALL THEM BACK THE NEXT DAY,THING THAT I DID SO THEY TOLL ME,THAT THEY WILL SEND ME A NEW HOSE AND THE FITTINGS BUT THEY HAD TO CHARGE ME, WELL I AGREED AND GAVE THEM MY CREDIT CARD NUMBER,AFTER A FEW DAYS I GAT THE PACKAGE ONLY TO SEE THAT THEY HAD SENT ME THE SAME HOSE!! SO I CALL THEM BACK AND WROTE THEM A E-MAIL , SAME THAT THEY ANSWER BACK TELLING ME THAT, THEY DID NOT HAVE THE TIME AND RESOURCES TO DEAL WITH THIS PROBLEM,THAT I HAD TO FIND THE RIGHT HOSE MY SELF,THAT THIS THINGS HAPPENED WHEN YOU ARE CUSTOMIZING A BIKE AND MAYBE MY FAT -BOY 2002(MEXICO)WAS DIFFERENT FROM THE ONES IN USA, THAT THEY GAT THIS KITS FROM ARLEN NESS SO IF I HAD ANY PROBLEMS TO CALL THEM, CAN YOU BELIEVE THIS!! THE TIME AND RESOURCES!! THEY
SURE HAD THE TIME AND RESOURCES TO CHARGE ME $2,200.00 US BUT THEY DON'T HAVE THE TIME TO FIX A PROBLEM THAT THEY SELL. SO BE CAREFUL IF YOU WANT TO GET ONE OF THIS USPENSIONS,FROM LEGEND AIR, SURE YOUR BIKE WILL LOOK GREAT WHEN YOU RIDE PAST THE BOULEVARD OR SITTING OUT SIDE THE BAR ,BUT WHEN YOU GO OUT RIDING DO NOT BE TRICK WITH THAT SAID: IT RIDES LIKE A CADILLAC ! OR IS LIKE RIDING ON AIR! BECAUSE IT DOES NOT!! YOU WILL BE DIMINISHING RIDE FOR LOOKS AND IT IS A LOT OF MONEY FOR A TERRIBLE CUSTOMER SERVICE AND A MEDIOCRE RIDE IF YOU ONLY WANT YOUR BIKE FOR SHOW ROOM GET IT! IF
NOT,THINK ABOUT IT REAL GOOD.................
WHEN I ORDER MY SUSPENSION THEY ASK ME IF I WANTED THE DOUBLE GAGE MOUNT KIT FOR THE PRESSURE GAGE FOR A EXTRA $200.00 US SO I ASK THEM IF IT CAME WITH ALL THE HARDWARE NEED IT TO INSTALL IT (HOSE,INSTRUCTIONS,ADAPTERS,ETC) OH..
YES SR, IT COMES WITH EVERYTHING YOU NEED TO INSTALL IT, SO I GOT IT!
THE SUSPENSION CAME WITH A GREAT INSTRUCTION MANUAL AND I WAS ABLE TO INSTALL IT IN ABOUT 3 HOURS THE PRESSURE GAGE CAME WITH NO INSTRUCTIONS MANUAL NO FITTINGS NO NOTHING ONLY A HOSE THAT WAS TO SMALL TO BE CONNECTED TO THE PRESSURE BULB IN THE FRONT RIGHT SIDE OF THE ENGINE SO I DECIDED TO CALL THEM AND ASK THEM.... I WAS ON THE LINE FOR MORE THAN 20 MINUTES TALKING TO THE EVERYONE IN THE SHOP
NO ONE COULD TELL WHERE IT WAS SUPPOSED TO FIX AND WHAT HAPPENED TO THE FITTINGS SO THEY ASK ME TO CALL THEM BACK THE NEXT DAY,THING THAT I DID SO THEY TOLL ME,THAT THEY WILL SEND ME A NEW HOSE AND THE FITTINGS BUT THEY HAD TO CHARGE ME, WELL I AGREED AND GAVE THEM MY CREDIT CARD NUMBER,AFTER A FEW DAYS I GAT THE PACKAGE ONLY TO SEE THAT THEY HAD SENT ME THE SAME HOSE!! SO I CALL THEM BACK AND WROTE THEM A E-MAIL , SAME THAT THEY ANSWER BACK TELLING ME THAT, THEY DID NOT HAVE THE TIME AND RESOURCES TO DEAL WITH THIS PROBLEM,THAT I HAD TO FIND THE RIGHT HOSE MY SELF,THAT THIS THINGS HAPPENED WHEN YOU ARE CUSTOMIZING A BIKE AND MAYBE MY FAT -BOY 2002(MEXICO)WAS DIFFERENT FROM THE ONES IN USA, THAT THEY GAT THIS KITS FROM ARLEN NESS SO IF I HAD ANY PROBLEMS TO CALL THEM, CAN YOU BELIEVE THIS!! THE TIME AND RESOURCES!! THEY
SURE HAD THE TIME AND RESOURCES TO CHARGE ME $2,200.00 US BUT THEY DON'T HAVE THE TIME TO FIX A PROBLEM THAT THEY SELL. SO BE CAREFUL IF YOU WANT TO GET ONE OF THIS USPENSIONS,FROM LEGEND AIR, SURE YOUR BIKE WILL LOOK GREAT WHEN YOU RIDE PAST THE BOULEVARD OR SITTING OUT SIDE THE BAR ,BUT WHEN YOU GO OUT RIDING DO NOT BE TRICK WITH THAT SAID: IT RIDES LIKE A CADILLAC ! OR IS LIKE RIDING ON AIR! BECAUSE IT DOES NOT!! YOU WILL BE DIMINISHING RIDE FOR LOOKS AND IT IS A LOT OF MONEY FOR A TERRIBLE CUSTOMER SERVICE AND A MEDIOCRE RIDE IF YOU ONLY WANT YOUR BIKE FOR SHOW ROOM GET IT! IF
NOT,THINK ABOUT IT REAL GOOD.................