V-Twin Forum banner
1 - 20 of 25 Posts

·
Premium Member
Joined
·
101 Posts
Discussion Starter · #1 ·
I have an 06 FLHRIC that I had the dealer install 95 kit pistons and S&S gear cams. He also installed a race tuner due to the need for a custom map, which makes sense to me. So after the breakin they get it on the dyno and lean it out a bit and show me the curves. Now the problem, when the bike is cold or more accurate, not up to operating temp, it runs and sounds like crap. The dealer says this always happens when the do the race tuner and the dyno. This makes no sense to me as the EFI should be looking at cylinder temp and making a mixture compensation for less than operating temp conditions. Am I all wet or is the dealer yanking my chain?
 

·
Who Really Cares...
Joined
·
38 Posts
My feeling is that a Quality Dyno Man/Custom Mapper should be able to clean it up.

Yes. I think he is yankin' your chain. Especially seein' that he's a dealer.
 

·
Registered
Joined
·
2,345 Posts
I'm not familiar with the '06's, but since I had the SERT installed on my '03 Ultra, it's never run better. Stock staged one(d) TC 88. I invested 2 hrs of dyno time into it. 79 hp. It runs great whether it's up to operating temp or not. I'd go back to the 'stealer' and politely ask him to fix your scoot cuz somethings wrong. Maybe a sensor failing or just corroded, poor connections. Bad connections won't always throw a code......
 

·
Administrator
Joined
·
11,287 Posts
Krayven Sumhead said:
I'm not familiar with the '06's, but since I had the SERT installed on my '03 Ultra, it's never run better. Stock staged one(d) TC 88. I invested 2 hrs of dyno time into it. 79 hp. It runs great whether it's up to operating temp or not. I'd go back to the 'stealer' and politely ask him to fix your scoot cuz somethings wrong. Maybe a sensor failing or just corroded, poor connections. Bad connections won't always throw a code......
It's an 06' it is not a bad connection or sensor. I would not take it back to the same dealer. Find a good tuner in your area and get it done right. When it is all done and the bike runs fine, take it back to the dealer and show him the bill for fixing it and ask for your money back for the time they spent dyno "tuning" it. I doubt you will get it but you will at least bring to their attention they don't know what they are doing.
 

·
Registered
Joined
·
2,345 Posts
springer- said:
It's an 06' it is not a bad connection or sensor. I would not take it back to the same dealer. Find a good tuner in your area and get it done right. When it is all done and the bike runs fine, take it back to the dealer and show him the bill for fixing it and ask for your money back for the time they spent dyno "tuning" it. I doubt you will get it but you will at least bring to their attention they don't know what they are doing.
Yeah, on second thought Springer is right, couldn't possibly be a bad connection......Find a good indy and F*CK the two year warranty on the scoot. Have it tuned right and then when you give the bill to the stealer and ask for your money back, make sure you are bent over spreadin those cheeks so he won't have any problems.......:D
 

·
XLIII
Joined
·
10,078 Posts
mikeburt said:
I have an 06 FLHRIC that I had the dealer install 95 kit pistons and S&S gear cams. He also installed a race tuner due to the need for a custom map, which makes sense to me. So after the breakin they get it on the dyno and lean it out a bit and show me the curves. Now the problem, when the bike is cold or more accurate, not up to operating temp, it runs and sounds like crap. The dealer says this always happens when the do the race tuner and the dyno. This makes no sense to me as the EFI should be looking at cylinder temp and making a mixture compensation for less than operating temp conditions. Am I all wet or is the dealer yanking my chain?
How long are you letting it warm up and how long does it sound like crap? Also, please describe the crap it sounds like.
 

·
Premium Member
Joined
·
201 Posts
If it always happens to them using race tuner, they don't know what they are doing.

SERT is an amazing tuning tool and there is no reason (unless a mechanical problem or mismatched parts) that it should not run perfect from cold start to fully warmed up.

I'd print the SERT manaul from the disc and read every page. Especially page 49 - Warm up enrichment table. I'll bet they didn't even touch this and it is too lean on warm up. Not sure why they would lean out a canned map. I thought they are pretty lean to start with.

I perfected my 05 using SERT, seat of the pants, eyes, ears, nose, plug reading... never touched a dyno, and it now runs absolutely perfect. I'll bet they rushed through taking a canned map on the dyno, adjusted the main fuel a hair and called it custom dyno tuning. Make them do it right or find a better SERT tuner.
 

·
Goin' Fast with Class
Joined
·
372 Posts
mikeburt, you have officially had your bikes EFI "Cherry" popped by a stealer. I would jump up and down and let them know I was not impressed with the poor workmanship and explain the problem. They should listen and if not take it to the "Principal".

If they fitted all the NON HD go fast bits, they must be willing to stand behind their work. Not all will-

No way knowing any SERT MAP would need "leaning", I would think....

Whats your full build. You said S&S and 95 but thats a bit ambiguous for anyone to do much more in helping you. Someone likely has the same build on this Forum and you could get a wee bit more help by spelling out the specifics.

What map did they start with in the first place, do you know???

Don't worry its only about 98% of HD Dealers that have nil clue about HD EFI systems!!

Noticed this is you first (and second) post. Its requested that you introduce yourself a bit, first. Don't worry I did the same FAUX pas....

WELCOME and hope you get some resolve.

I can tell you that in the industry I work in "CATERPILLAR" gear, if we screw it up we fix it. Its called "REWORK" and it hits us hard when it happens, but if we want to be ISO rated we have to follow procedures and one of them is to respond to disputes and complaints consistently and correctly.

All "REWORKS" require a full report, signed by technician/supervisor. We plan TRAINING from them and share findings with the other 15 or so dealership branches. Its TRANSPARENT and any regular "Joe" on the floor can access the REWORK register.

HD Dealerships need to get on the bandwagon!!!

Let us know what you find out and wish you well.
 

·
The Anti-RUB
Joined
·
1,901 Posts
MegaGlide said:
Also, please describe the crap it sounds like.
Soft, runny or chunky? Peanuts? Corn?


Sorry, couldn't help it... :hystria:
 

·
Premium Member
Joined
·
101 Posts
Discussion Starter · #10 ·
all things take time

Well, I finally took the bike back to the dealer for the 5k service and since I'm now familiar with the SERT thanks to Springer's SERT post, I new this was pretty easy to fix. I think all they did was kick up the warm-up enrichment setting, of course they kicked it up to the point where I now smell gas big time when starting it cold, and of course so do other people since they now scurry away from the bike since they think it's going to blow up, which is not necessarily all bad.

So, I figure screw this, I'm just going to tweak the settings myself, so I go to the box where I kept all the "stuff" from the build and no cable, no program and no nothing. I get on the phone to my good old dealer and they inform me that even though I bought the SERT, they won't/didn't give me the cable and software to "protect myself and my warranty"!

Has anybody else heard of this BS? I was thinking I should also get a copy of the map so I don't have to use a doof clena map when I go to another dealer. I figured I would hold off on going 8-Ball on these guys until I heard from some others.

Thanks
 

·
Registered
Joined
·
9,150 Posts
This guy is a complete arsehole!!! You buy the SERT, it is yours... tell him to refund your money for his protection!!!

My dealer wouldn't copy me the map either... I then went to GMR and of course got what I paid for. If you travel and the ECM blows or gets unprogrammed (seen this happen), how are you going to get back where you were without your original Map... or SERT for that matter... shlt, they couldn't even tune your bike without the SERT cable. This guy is an idiot and I'm personally pretty tired of idiots.

Dispute your credit card, threaten small claims court... you don't need to protect yourself for future dealings with this guy... so don't worry about pissing him off.

Fu*k these guys!!!!

ps... be careful about throwing around 8-Ball... you could hurt someones feelings.
 

·
Premium Member
Joined
·
101 Posts
Discussion Starter · #12 ·
8-Ball said:
This guy is a complete arsehole!!! You buy the SERT, it is yours... tell him to refund your money for his protection!!!

My dealer wouldn't copy me the map either... I then went to GMR and of course got what I paid for. If you travel and the ECM blows or gets unprogrammed (seen this happen), how are you going to get back where you were without your original Map... or SERT for that matter... shlt, they couldn't even tune your bike without the SERT cable. This guy is an idiot and I'm personally pretty tired of idiots.

Dispute your credit card, threaten small claims court... you don't need to protect yourself for future dealings with this guy... so don't worry about pissing him off.

Fu*k these guys!!!!

ps... be careful about throwing around 8-Ball... you could hurt someones feelings.
I knew I could count on you..... F*ck those guys, time to go Rumsfeld on their @ss!
 

·
Registered
Joined
·
9,150 Posts
RKguy said:
I knew I could count on you..... F*ck those guys, time to go Rumsfeld on their @ss!
This is still pissing me off... I've got a brand new unopened SERT out in my garage... so it aint no company policy he is throwing at you. He is just one of these guys my Dad called Tin Gods... always trying to exert their power over someone.... Fu*ck him... I wouldn't even give them the chance to give you YOUR SERT... just demand your money back. Walk in their ranting... demanding the manager... let them cater to you for a minute rather than the other way around!!!!!!!!!!!!!!!!!! I've done this and believe me, I get real quick resolve.
 

·
Registered
Joined
·
4,740 Posts
RKguy,
If you have a bill of sale that shows you paid for the SERT, you have all rights to possession of the cables, hardware key, CD-ROM, packaging materials and so forth........... and if you paid them for the dyno time, you own the map too. They lost all intellectual property rights when they sold the dyno/tech time to you. Go get your stuff and if they still refuse, have your lawyer call them. Phuk'em! I hate to hear this nonsense too! You need the map, cables, CD-ROM and hardware key for safety reasons while you are on the road. Ask'em if they want the liability for that too. Complete bullsheeeit!
 

·
Premium Member
Joined
·
101 Posts
Discussion Starter · #15 ·
Totenkopf said:
RKguy,
If you have a bill of sale that shows you paid for the SERT, you have all rights to possession of the cables, hardware key, CD-ROM, packaging materials and so forth........... and if you paid them for the dyno time, you own the map too. They lost all intellectual property rights when they sold the dyno/tech time to you. Go get your stuff and if they still refuse, have your lawyer call them. Phuk'em! I hate to hear this nonsense too! You need the map, cables, CD-ROM and hardware key for safety reasons while you are on the road. Ask'em if they want the liability for that too. Complete bullsheeeit!
I do have the shop reciept and the dongle. I've talked to two of the service writers and they both said the same thing. I thought is was BS at the time, but I didn't get too spun up since I wouldn't have known sh!t about playing with the SERT. I do feel comfortable now however so next week I'll go in and get it. Thanks for the feedback. BTW, the dealer is Anaheim-Fullerton HD
 

·
Registered
Joined
·
2,589 Posts
If some of these dealers would spend as much time learning to tune the EFI's as they do trying to figure out ways to give you a good porkin', no one would ever have to go back a second time! Man, it never ends!!
 

·
Fuel SYS ENG
Joined
·
144 Posts
:badmood: Its dealers like this that keep shops like ours busy. I stopped using SERT and now use Direct Link. Its the only way to tune a HD. Take your bike to a Direct Link Tuning Center. I give the customer the tuning key and map. The key can be used again and again so its a one time buy of $200.00.

The downfall to Direct Link is we don't have the Delphi Package built for direct customer purchase. Look for a Direct Link Tuning Center in your area.

If you want to purchase the Tuning Center Package for your bike club you won't be disappointed. You can tune 5 bikes to include owning the center tuning software for under $300.00 a bike. From that point on the keys are $200.00 each. Hell of a deal!

PM me for details.

Cheers,
Frank{salute(
 

·
Premium Member
Joined
·
550 Posts
My local dealer had no problem giving me my SERT, and a copy of my map. After the third try when the bike still didn't run good, they even refunded ALL my dyno tune money. They may not have a great tuner, but they still have my business otherwise............

You should talk directly to the owner, otherwise the service monkeys there will keep trying to screw you around.
 

·
Registered
Joined
·
98 Posts
Ca_sert

I wonder if keeping the SERT toys could be twisted way a Califorina stealer figured to "protect" themselves from the state EPAs?
:cool:

Hoglou

When they stop selling the SERT at the stealer completley, the EPAs have won.....
 
1 - 20 of 25 Posts
Top