I do my own maintenance and I do it by the book....every retorque, adjustment and inspection actually gets done, the dealer only sees the bike for any significant warranty problems and I used to think a lot of others would be like me. The more I read about people complaining about dealer service charges and/or problems that are clearly due to poor maintenance....I am starting to wonder if maybe am in the minority. Some guy on another forum has a loose steering head for example but at 16,000 miles never checked the fallaway......duh. So, be honest...what do you do?