In my opinion I would stick with the mags. If you get a flat you can plug a tire on a mag. With spokes you have a tube and have to take the tire off the rim for repairs. If you really have to have the spokes they can be changed but they won't do it for $320 dollars, you'll most likely have to buy the other rims and pay labor to have them changed. Did you put a deposit down ?? You could cancel your order (or threaten to ) and see if that gets you anywhere. Are you paying MSRP ??? If not and I didn't put a deposit down I might look elsewhere if they don't want to work with you !!