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Devastated!!!!!!........this was in the heat of the moment....but I am absoluteley depressed with all of it.............I have a bike I can not ride, a wheel I can not fit.....and will be out of pocket a further 2000 us to deal with it and STILL I will not get what I originally ordered!
Well,
I ordered a Performance Machine Monaco Wheel and left side brake setup through Wally`s Cycle World.
Last week I received the Monaco Pulley, drive side brake, and the supposed spacers etc., along with my choice in components for the brake line because Performance Machine did not bother to respond to my email sent 4 weeks earlier.
Today I received the left side matching rotor and the 18x 4.25 Monaco rear wheel only to find that the wheel is a standard wheel setup for the right side brake.
None of the spacers appear to fit even if the wheel was left or right side brake......this by the way happened with the front wheel a month earlier and my shop had to make up special spacers because I went with a Perse front lower leg setup........this I accept as ok.
But now I am forced to use the wheel as is and adapt the stock disc to suit just to get me mobile in the next week for a planned run.
I have a 700 dollar brake I can not use, I have a $339 left side rotor that I can not use, and I am stuck with a wheel I did not order.
I now must still deal with the same morons who will not pay shipping charges if I send anything back...........
I am now forced to buy a $500 right side brake and another $339 dollar drive side rotor and make up whatever spacers to suit.
Plus pay $350 to have these things shipped to me just because the clowns at PM and Wally`s Cycle World got it wrong!!!!!!!!!!
There is also the 6th Middle East Hog Rally coming up that I now can not attend all because Performance Machine did not bothered to get it right with the order or Wally`s Cycle World fugged up the order by not asking for a brake side rear wheel.
Words can not describe the disappointment I have over this!!!!!!!!!!!!!!!!!!!!!!!!!!!
And Wally`s has fired THOMAS the guy I have been dealing with for over 12 months because he was quote” TOO HELPFUL IN ADVISiNG IF PARTS DID NOT FIT” .................then there was the issue 4 weeks ago when Wally`s Cycle World sent me the wrong pipes that SANTEE put the wrong lable on but I have to pay the 300 shipping back to Wally`s and then pay the 300 shipping back to me to resolve this issue........$600 later to fix their fugg up!!....................so yeah I am piiizzzeeeddd!!!!!!!!!!! something fiece!!!
Before this Wally`s sent me someone elses billing details along with my reciept.........fortunateley I am an honest man as it include his mastercard details!!!!!!!!!!!!!!!!
Wally`s up until “THOMAS” left, was fired, or was forced to resign...........did very good by me...............and when I asked what happened to him the idiot on the phone replied....that it was not company policy for Wally`s people to help me and you the customer and advise us if the parts were not compatible and they got rid of Thomas because he did that!!!!!!!!!!!!!!!!!!!!!!!!!!
My riding time over here is 3 months at best and then we have to suffer sand storms, and eventually the heat 130f .....................
So THOMAS if you get to read this please send me an email advising where you are so I can order from that company in the future.
Ozzie
Well,
I ordered a Performance Machine Monaco Wheel and left side brake setup through Wally`s Cycle World.
Last week I received the Monaco Pulley, drive side brake, and the supposed spacers etc., along with my choice in components for the brake line because Performance Machine did not bother to respond to my email sent 4 weeks earlier.
Today I received the left side matching rotor and the 18x 4.25 Monaco rear wheel only to find that the wheel is a standard wheel setup for the right side brake.
None of the spacers appear to fit even if the wheel was left or right side brake......this by the way happened with the front wheel a month earlier and my shop had to make up special spacers because I went with a Perse front lower leg setup........this I accept as ok.
But now I am forced to use the wheel as is and adapt the stock disc to suit just to get me mobile in the next week for a planned run.
I have a 700 dollar brake I can not use, I have a $339 left side rotor that I can not use, and I am stuck with a wheel I did not order.
I now must still deal with the same morons who will not pay shipping charges if I send anything back...........
I am now forced to buy a $500 right side brake and another $339 dollar drive side rotor and make up whatever spacers to suit.
Plus pay $350 to have these things shipped to me just because the clowns at PM and Wally`s Cycle World got it wrong!!!!!!!!!!
There is also the 6th Middle East Hog Rally coming up that I now can not attend all because Performance Machine did not bothered to get it right with the order or Wally`s Cycle World fugged up the order by not asking for a brake side rear wheel.
Words can not describe the disappointment I have over this!!!!!!!!!!!!!!!!!!!!!!!!!!!
And Wally`s has fired THOMAS the guy I have been dealing with for over 12 months because he was quote” TOO HELPFUL IN ADVISiNG IF PARTS DID NOT FIT” .................then there was the issue 4 weeks ago when Wally`s Cycle World sent me the wrong pipes that SANTEE put the wrong lable on but I have to pay the 300 shipping back to Wally`s and then pay the 300 shipping back to me to resolve this issue........$600 later to fix their fugg up!!....................so yeah I am piiizzzeeeddd!!!!!!!!!!! something fiece!!!
Before this Wally`s sent me someone elses billing details along with my reciept.........fortunateley I am an honest man as it include his mastercard details!!!!!!!!!!!!!!!!
Wally`s up until “THOMAS” left, was fired, or was forced to resign...........did very good by me...............and when I asked what happened to him the idiot on the phone replied....that it was not company policy for Wally`s people to help me and you the customer and advise us if the parts were not compatible and they got rid of Thomas because he did that!!!!!!!!!!!!!!!!!!!!!!!!!!
My riding time over here is 3 months at best and then we have to suffer sand storms, and eventually the heat 130f .....................
So THOMAS if you get to read this please send me an email advising where you are so I can order from that company in the future.
Ozzie