Yesterday, I went to local dealership to pick up my bike after having 2 tires mounted and balanced. I got the bill and there was an extra $77 tacked on for rear brakes. We(wife & I) asked what was this about because we had never authorized this. (Bike only has 16,000 miles on it).
The 'tech' said, "It was a safety issue. The brakes were real bad and they wouldn't have even let me pick the bike up with brakes in that shape."
Wife said we should have been called in any case before any work was done on bike.
'Tech' told her that they don't call on safety issues because they have to fix them anyway. If they had called and I had told them not to fix the brakes, left shop on bike and had a wreck, who did she think I'd hold responsible for the wreck.
She told him I would be responsible.
'Tech' told her, "No, you'd come back on us for not fixing the brakes."
Wife( real ) at this point) told him we didn't work that way and should have been called. What if I wanted to trailer bike home and work on brakes myself?
Now some questions for you folks:
1. Are rear brakes that much more 'fragile' than fronts? I'm like most of you and use the front brakes more than rear, have not been in any brake lockdown situations where rear was sliding. Again, only 16,000 miles on bike.
2. Doesn't it seem more likely that the front brakes would have worn out sooner? We definitely would have been pissed if they replaced those. BIG BUCKS there since dual disc.
3. Any one feel that this 'safety issue' is not 'quite right'?
4. Any good way I can tell if the rear brakes were actually replaced? I don't have any guages to check the thickness of the pad or anything.
The 'tech' said, "It was a safety issue. The brakes were real bad and they wouldn't have even let me pick the bike up with brakes in that shape."
Wife said we should have been called in any case before any work was done on bike.
'Tech' told her that they don't call on safety issues because they have to fix them anyway. If they had called and I had told them not to fix the brakes, left shop on bike and had a wreck, who did she think I'd hold responsible for the wreck.
She told him I would be responsible.
'Tech' told her, "No, you'd come back on us for not fixing the brakes."
Wife( real ) at this point) told him we didn't work that way and should have been called. What if I wanted to trailer bike home and work on brakes myself?
Now some questions for you folks:
1. Are rear brakes that much more 'fragile' than fronts? I'm like most of you and use the front brakes more than rear, have not been in any brake lockdown situations where rear was sliding. Again, only 16,000 miles on bike.
2. Doesn't it seem more likely that the front brakes would have worn out sooner? We definitely would have been pissed if they replaced those. BIG BUCKS there since dual disc.
3. Any one feel that this 'safety issue' is not 'quite right'?
4. Any good way I can tell if the rear brakes were actually replaced? I don't have any guages to check the thickness of the pad or anything.