I got the same thing. If you go into Cerini's, or over to Heritage HDyou will find noone to get in your way. IT'S very slow in the winter, they are trying to get people in the front door. Also the 5% is just until Feb. 15th.
Just stopped by there (Cerini's) last week while visiting PA on business. Picked up a shirt for my daughter, but alas...wrong size. Their solution....
"Send us the shirt and receipt, with a self-addressed stamped envelope...and we'll send you a better shirt (more expensive) in the correct size...because the one you bought sold out in the two days since you left."
That's great customer service!:woohoo:
Small shop, few bikes, but very friendly staff. BUT, I have my '05 Ultra here to ride, and ride I will.....it's been a mild January, and here's hoping for the same in February.