Cerini's
Just stopped by there (Cerini's) last week while visiting PA on business. Picked up a shirt for my daughter, but alas...wrong size. Their solution....
"Send us the shirt and receipt, with a self-addressed stamped envelope...and we'll send you a better shirt (more expensive) in the correct size...because the one you bought sold out in the two days since you left."
That's great customer service!:woohoo:
Small shop, few bikes, but very friendly staff. BUT, I have my '05 Ultra here to ride, and ride I will.....it's been a mild January, and here's hoping for the same in February.