You can get adjusters to adjust the ride height.
You can adjust your spring pre load, which I feel is what you need.
Keeping your tires at proper pressure is critical.
Pick up a spanner wrench from a shop and you'll see what you have to do.
Softail shocks work in the opposite direction of standard shocks.
When you sit on your scoot, the suspension should compress about an inch for normal riding.
If you ride two up a lot, cut that down to 1/2 inch.
Your shocks are too new to fail right now though, you can purchase all kinds of better boingers later on.