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Same here, no issue with HOG road service. Snapped drive belt 50 miles from home, called. 40 minutes, guy came from 30 miles away in another state, lots of follow up calls during and after by HOG service. Towed it to my house (no stealer for me), which I think is against the policy? Great guy, too, treated my bike like it was his own. Used faux fur lined tie downs fer chrissakes. Not a rub mark or scratch on it. Guess it depends on the sub-contractor. But I was impressed, HOG called 5 or 6 times: "he's coming here's his number", two calls "is he there yet", "everything going OK?, and two follow up calls late in day from dispatcher and a HOG call center supervisor, one next day to rate the subcontractor.
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'04 FXDL
GMR 98" kit
Andrews 37g
Revperf roller rockers 1.675
HP Inc 48mm T/B
Doherty Powerpacc/Vents
Feuling pump
D&D Fat Cats
TMAT
3.37 gear
Pro Clutch
Resentment is like taking poison yourself...and then waiting for the other person to die.
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