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auto electric shop
parts fail some times for no apparent reason. It is common enough that manufacturers have a guarantee or warranty period on their products. You just might have had bad luck with no connection to anything wrong with the rest of the bike. Ask any auto parts store about how many parts they get back every day becasue the new part failed out of the box.
That said were I taking the starter off my bike or anyone else's I'd be taking it to a local auto electric shop. Most larger towns have an auto electric shop or two that specialize in rebuilding starter, etc. I'd be taking the starter in to one of those places and have them do a rebuild on the starter.
Dealers and smaller bike shops typically do not have either the test equipment or the knowledge to rebuild a starter. That is especially true of the testing part. There is more to a rebuild than simply replacing brushes, bushings and drives. Unless the shop can actually test the field winding and the armature all they are doing is hoping what they did is adequate. Properly rebuilt and tested by a shop that knows what to do and how to test it will give you a better than new unit.
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Rode the ALCAN and will try it again.
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