Anybody use Direct Harley Parts?

[hdrider82]

They seem to have good price. Looking for Andrews 37g cams kits.

[Magneeto]

I used them for my cams. No problem at all and good prices

[OneBlackFly]

Do you have a link to Direct Parts? Thanks.

[hdrider82]

Sure Paul. Got it right here!!! www.directharleyparts.com

[atrick]

Ordered a set of progressive shocks. Got then in a week and a great price, no problems here.

[secretsquirrel]

used them several years ago. great prices at the time

[hdrider82]

I called them about 15 times today. From about 8:00am to 5:30pm. That would be sales and customer service. No answer. Only voice mail. I almost ordered my cams last night online. Got down to the bottom of there order page and it said that we "WILL" ship to your home address. That is not going to happen. Have UPS put my cam kit on my front steps and walk away. I don't think so. I sent them an email. I will try calling again tomorrow.

[Coolmaker]

Originally Posted by hdrider82

I called them about 15 times today. From about 8:00am to 5:30pm. That would be sales and customer service. No answer. Only voice mail. I almost ordered my cams last night online. Got down to the bottom of there order page and it said that we "WILL" ship to your home address. That is not going to happen. Have UPS put my cam kit on my front steps and walk away. I don't think so. I sent them an email. I will try calling again tomorrow.

All you have to do is to tell them not to leave on doorstep, and you have to sign, then they will be delivered to you..

[MHenriques]

I´ve used DHP several times to buy Feuling and Andrew parts in the past. Great prices and fair shipping times.

But my last order, a Kuryakyn mirror, was proceessed on Oct 08, my card was charged but until today not shipped,. Tried to contact them several times via e-mail and phone to no avail. Does anybody know if they are facing problems?

Thanks

Mauricio

[cavscoutkid]

how are they on exhaust. im looking at the prices for a V&H chrome pro-pipe or a Bassani Road Rage and the prices seem almost too good to be true

[daxx]

Originally Posted by cavscoutkid

how are they on exhaust. im looking at the prices for a V&H chrome pro-pipe or a Bassani Road Rage and the prices seem almost too good to be true

did you ever buy that pipe from them?
i've been looking at the thunderheader on thier site...

[tx flhp103]

I've placed 2 orders with them, first was for big sucker and fuelpak, second was for v&h pro-pipe chrome. both orders were lower than the big catalog stores prices they were in stock on everything and orders were received in a week with free shipping.

[driftgirl]

http://vanceandhinesmc.com/

they have a store, its down the road from there main building .. I went to this store and bought my monster pipes for less than the VH website had them for, they were actually a bit cheaper than anyone online that I could find .. for the local people, they even do installs here and bike services ..

[cottonwood]

Don't buy anything from directharleyparts. They won't process refund when they can't ship your order. I ordered a Big Sucker in March, order #1245. They never shipped it and won't process a refund. They don't answer the phone, or an e-mail. They truly are the "BIG SUCKERS" of the parts guys.

[drctharleyparts]

Hello All!

First off, I would like to introduce myself.
My name is Dan and I am new here to Direct Harley Parts.
Direct Harley Parts just changed ownership as of Sept 6th, 2011.
We are an entire new team here to assist you and to bring you the
best parts at a great price! No clubs, no memberships,
no waiting, no gimmicks.

Direct Harley Parts had to reorganize and get a real plan in place.
As some of you may know, Direct Harley Parts had some logistical errors
when notifying customers of back orders, out of stock products, etc.
While over 98% of our customers were satisfied, and had their parts on time, the operation
led to disaster for for the rest.
At Direct Harley Parts we strive for 100% Customer Satisfaction.
Anything less is unacceptable.

A few things that our new team is striving to change:
-You will be notified if a part is not in stock, discontinued, back ordered within 24 hours
-All International/APO/HI & AK customers will be notified of any additional shipping charges with in 24 hours
-Solid communication between the customer and our team including a new Live Chat feature to reach myself as well as others
almost all hours of the day.

A few perks we have added to show our appreciation to our customers:
-New lower minimum for Free Shipping @ $149
-New lower price for all orders below the minimum @ $7.95
-New Live Chat
-New warehouse with an additional 20,000 parts in stock for a total of over 50,000 in stock parts
-Most Parts now ship same day
-Coming Soon: Free gifts with every order
-Coming Soon: 10,000 + added parts to the website for 24/7 ordering
-Coming Soon: CycleWheelPros - Wheel motorcycle expert team to give you all the info you need when purchasing
new wheels, tires, rotors, pulleys, and more. Offering almost every wheel and tire manufacturer in the Nation!

These are just a few of the thing we are changing here at Direct Harley Parts.
We are excited to get this thing started and know that with our team of customer service experts, and our prices,
that we can bring you the best in the industry!

I will be here on the forums from now on to answer any questions/concerns anyone may have.
Feel free to chat with me via our Live Chat from our site or send me a message/PM here on the forums.

Thank you for your time.

-Dan