New Orleans HD - Metairie, LA - Great job!!!

[larryskydives]

I have a 08 Anniversary Road Glide and an 08 Street Bob for my wife. We live in Madison, MS, and purchased them in Metairie, LA at New Orleans HD last Sept. 07. At time, I couldn't say enough about the dealer, found the bikes, no hassle, did everything they said. It was worth driving 180 miles and passing 2 dealers, even one in the Jackson, MS area.

Last year when I needed my first service, which was performed no charge for buying the bike. I set up an appointment for 9:30 am, I was there and they took the bike in, did the service and I was on my way.

Last night my headlight and taillight quit working on my 08 RG. I checked the fuses and looked for the obvious, but nothing stood out. About 10:00 last night I decided I would get up early this morning and ride to Metairie, LA and show up and hope they could look at it sometime today.

I got there about 8:30. just as the shop people were getting there. Talked to Steve (ser mgr) about my problem and that I didn't have an appointment, but I wanted to be able to ride this weekend. He said they would look at it. Well, they took it in about 9:15 am and had it out and back to me around 11:30 and the headlight and taillight were working.

I asked the Service Writer, what the problem was. Turned out to be a wire coming from the fuse block was broken and that was the problem.

This is the kind of service I expected when I bought the bikes. Even without an appointment and driving 180 miles, they took it right in, no hassles, tracked down the problem and fixed it. Electrical problems can be hard to track down.

If you are looking at buying a bike, or needing service - give these guys a shot at your business. I am happy to give them mine, as long I keep getting the service I have been getting from them now.

A Happy Customer,
Larry Stapleton
Madison, MS